Tags: attachments, blocked, emails, exchange, globally, limit, message, microsoft, msdn, receiving, server, software, troubleshoot

Help, emails with attachments being blocked

On Microsoft » Microsoft Exchange server

17,138 words with 5 Comments; publish: Fri, 23 May 2008 20:43:00 GMT; (300171.88, « »)

Exchange 2003. Globally I have changed 'receiving message limit' to

no limit while I have been trying to troubleshoot this issue but still

hasn't resolved. I have also made sure that all users are using the

default limit set by the exchange server. Where else do I need to

adjust size limit? Here is the NDR that is created:

Event Type: Warning

Event Source: MSExchangeTransport

Event Category: NDR

Event ID: 3014

Date: 11/5/2007

Time: 7:32:07 AM

User: N/A

Computer:

Description:

A non-delivery report with a status code of 5.2.3 was generated for

recipient rfc822;emailaddy.ms-exchange.todaysummary.com.generic.org (Message-ID

<100cd7790711050428h66fe5975sb3075630a9110ba3.ms-exchange.todaysummary.com.mail.gmail.com>).

Cause: The message size was large or the local quota exceeded. For

example, remote Exchange user might have delivery restrictions set

with maximum incoming message size.

All Comments

Leave a comment...

  • 5 Comments
    • hi,

      pls check your size limits on the smtp virtual server, on your smtp

      connector (if you have one), and double check in global settings/message

      delivery.

      also make sure that the users are not over their assigned mailbox quota.

      that should get you started.

      regards,

      georg

      "pez" <peter.zelonis.ms-exchange.todaysummary.com.gmail.com> wrote in message

      news:1194271939.728063.70830.ms-exchange.todaysummary.com.22g2000hsm.googlegroups.com...

      > Exchange 2003. Globally I have changed 'receiving message limit' to

      > no limit while I have been trying to troubleshoot this issue but still

      > hasn't resolved. I have also made sure that all users are using the

      > default limit set by the exchange server. Where else do I need to

      > adjust size limit? Here is the NDR that is created:

      > Event Type: Warning

      > Event Source: MSExchangeTransport

      > Event Category: NDR

      > Event ID: 3014

      > Date: 11/5/2007

      > Time: 7:32:07 AM

      > User: N/A

      > Computer:

      > Description:

      > A non-delivery report with a status code of 5.2.3 was generated for

      > recipient rfc822;emailaddy.ms-exchange.todaysummary.com.generic.org (Message-ID

      > <100cd7790711050428h66fe5975sb3075630a9110ba3.ms-exchange.todaysummary.com.mail.gmail.com>).

      > Cause: The message size was large or the local quota exceeded. For

      > example, remote Exchange user might have delivery restrictions set

      > with maximum incoming message size.

      >

      #1; Fri, 23 May 2008 20:44:00 GMT
    • On Nov 5, 9:44 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      > hi,

      > pls check your size limits on the smtp virtual server, on your smtp

      > connector (if you have one), and double check in global settings/message

      > delivery.

      > also make sure that the users are not over their assigned mailbox quota.

      > that should get you started.

      > regards,

      > georg

      > "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      > news:1194271939.728063.70830.ms-exchange.todaysummary.com.22g2000hsm.googlegroups.com...

      > > Exchange 2003. Globally I have changed 'receiving message limit' to

      > > no limit while I have been trying to troubleshoot this issue but still

      > > hasn't resolved. I have also made sure that all users are using the

      > > default limit set by the exchange server. Where else do I need to

      > > adjust size limit? Here is the NDR that is created:

      > > Event Type: Warning

      > > Event Source: MSExchangeTransport

      > > Event Category: NDR

      > > Event ID: 3014

      > > Date: 11/5/2007

      > > Time: 7:32:07 AM

      > > User: N/A

      > > Computer:

      > > Description:

      > > A non-delivery report with a status code of 5.2.3 was generated for

      > > recipient rfc822;emaila....ms-exchange.todaysummary.com.generic.org (Message-ID

      > > <100cd7790711050428h66fe5975sb3075630a9110....ms-exchange.todaysummary.com.mail.gmail.com>).

      > > Cause: The message size was large or the local quota exceeded. For

      > > example, remote Exchange user might have delivery restrictions set

      > > with maximum incoming message size.

      I increased SMTP virtual server settings for 'limit message size' and

      'limit message setting' to 20mb. I'm only trying to receive a 10mb

      file. At this point I am sending test emails from my gmail account to

      my domain email address but keep generating NDR's on the exchange

      server. I do not have any quotas set limiting mailbox size. We do

      not use any connectors. This is really getting frustrating. Another

      thing I do not understand. Is there a way to have the attachment

      stripped but receive the original email? Because this has probably

      been an issue for some time now but never reported. If the users get

      the email sans attachment atleast we will know when a problem exists.

      #2; Fri, 23 May 2008 20:45:00 GMT
    • hi,

      take a look at http://support.microsoft.com/kb/322679

      there are only 4 places to set the max - message size, you already checked

      3. last one would be on the user itself, see ad-user properties, exchange

      general, delivery restrictions.

      please keep in mind that messages transferred with smtp can grow rapidly

      during transport if they contain attachments, eg. a 10mb attachment can

      easily generate a 15mb mail and therefore trigger eg. a 13 mb limit.

      regards,

      georg

      "pez" <peter.zelonis.ms-exchange.todaysummary.com.gmail.com> wrote in message

      news:1194275715.539454.139190.ms-exchange.todaysummary.com.19g2000hsx.googlegroups.com...

      > On Nov 5, 9:44 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      >> hi,

      >> pls check your size limits on the smtp virtual server, on your smtp

      >> connector (if you have one), and double check in global settings/message

      >> delivery.

      >> also make sure that the users are not over their assigned mailbox quota.

      >> that should get you started.

      >> regards,

      >> georg

      >> "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      >> news:1194271939.728063.70830.ms-exchange.todaysummary.com.22g2000hsm.googlegroups.com...

      >> > Exchange 2003. Globally I have changed 'receiving message limit' to

      >> > no limit while I have been trying to troubleshoot this issue but still

      >> > hasn't resolved. I have also made sure that all users are using the

      >> > default limit set by the exchange server. Where else do I need to

      >> > adjust size limit? Here is the NDR that is created:

      >> > Event Type: Warning

      >> > Event Source: MSExchangeTransport

      >> > Event Category: NDR

      >> > Event ID: 3014

      >> > Date: 11/5/2007

      >> > Time: 7:32:07 AM

      >> > User: N/A

      >> > Computer:

      >> > Description:

      >> > A non-delivery report with a status code of 5.2.3 was generated for

      >> > recipient rfc822;emaila....ms-exchange.todaysummary.com.generic.org (Message-ID

      >> > <100cd7790711050428h66fe5975sb3075630a9110....ms-exchange.todaysummary.com.mail.gmail.com>).

      >> > Cause: The message size was large or the local quota exceeded. For

      >> > example, remote Exchange user might have delivery restrictions set

      >> > with maximum incoming message size.

      > I increased SMTP virtual server settings for 'limit message size' and

      > 'limit message setting' to 20mb. I'm only trying to receive a 10mb

      > file. At this point I am sending test emails from my gmail account to

      > my domain email address but keep generating NDR's on the exchange

      > server. I do not have any quotas set limiting mailbox size. We do

      > not use any connectors. This is really getting frustrating. Another

      > thing I do not understand. Is there a way to have the attachment

      > stripped but receive the original email? Because this has probably

      > been an issue for some time now but never reported. If the users get

      > the email sans attachment atleast we will know when a problem exists.

      >

      #3; Fri, 23 May 2008 20:46:00 GMT
    • On Nov 5, 10:30 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      > hi,

      > take a look athttp://support.microsoft.com/kb/322679

      > there are only 4 places to set the max - message size, you already checked

      > 3. last one would be on the user itself, see ad-user properties, exchange

      > general, delivery restrictions.

      > please keep in mind that messages transferred with smtp can grow rapidly

      > during transport if they contain attachments, eg. a 10mb attachment can

      > easily generate a 15mb mail and therefore trigger eg. a 13 mb limit.

      > regards,

      > georg

      > "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      > news:1194275715.539454.139190.ms-exchange.todaysummary.com.19g2000hsx.googlegroups.com...

      > > On Nov 5, 9:44 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      > >> hi,

      > >> pls check your size limits on the smtp virtual server, on your smtp

      > >> connector (if you have one), and double check in global settings/message

      > >> delivery.

      > >> also make sure that the users are not over their assigned mailbox quota.

      > >> that should get you started.

      > >> regards,

      > >> georg

      > >> "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      > >>news:1194271939.728063.70830.ms-exchange.todaysummary.com.22g2000hsm.googlegroups.com...

      > >> > Exchange 2003. Globally I have changed 'receiving message limit' to

      > >> > no limit while I have been trying to troubleshoot this issue but still

      > >> > hasn't resolved. I have also made sure that all users are using the

      > >> > default limit set by the exchange server. Where else do I need to

      > >> > adjust size limit? Here is the NDR that is created:

      > >> > Event Type: Warning

      > >> > Event Source: MSExchangeTransport

      > >> > Event Category: NDR

      > >> > Event ID: 3014

      > >> > Date: 11/5/2007

      > >> > Time: 7:32:07 AM

      > >> > User: N/A

      > >> > Computer:

      > >> > Description:

      > >> > A non-delivery report with a status code of 5.2.3 was generated for

      > >> > recipient rfc822;emaila....ms-exchange.todaysummary.com.generic.org (Message-ID

      > >> > <100cd7790711050428h66fe5975sb3075630a9110....ms-exchange.todaysummary.com.mail.gmail.com>).

      > >> > Cause: The message size was large or the local quota exceeded. For

      > >> > example, remote Exchange user might have delivery restrictions set

      > >> > with maximum incoming message size.

      > > I increased SMTP virtual server settings for 'limit message size' and

      > > 'limit message setting' to 20mb. I'm only trying to receive a 10mb

      > > file. At this point I am sending test emails from my gmail account to

      > > my domain email address but keep generating NDR's on the exchange

      > > server. I do not have any quotas set limiting mailbox size. We do

      > > not use any connectors. This is really getting frustrating. Another

      > > thing I do not understand. Is there a way to have the attachment

      > > stripped but receive the original email? Because this has probably

      > > been an issue for some time now but never reported. If the users get

      > > the email sans attachment atleast we will know when a problem exists.

      It appears that the global settings>message

      delivery>[properties]>[default tab]>sending message size is the

      setting that was preventing me from receiving larger emails. Why

      would 'sending message size' prevent me from receiving a message

      larger than a given size? My other question. Is is possible to have

      the attachment rejected but still receive the email? This will let

      the user know that someone attempted to send the message with an

      attachment but the attachment was blocked. Any thoughts. Thank you.

      #4; Fri, 23 May 2008 20:47:00 GMT
    • On Nov 5, 12:22 pm, pez <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote:

      > On Nov 5, 10:30 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      >

      > > hi,

      > > take a look athttp://support.microsoft.com/kb/322679

      > > there are only 4 places to set the max - message size, you already checked

      > > 3. last one would be on the user itself, see ad-user properties, exchange

      > > general, delivery restrictions.

      > > please keep in mind that messages transferred with smtp can grow rapidly

      > > during transport if they contain attachments, eg. a 10mb attachment can

      > > easily generate a 15mb mail and therefore trigger eg. a 13 mb limit.

      > > regards,

      > > georg

      > > "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      > >news:1194275715.539454.139190.ms-exchange.todaysummary.com.19g2000hsx.googlegroups.com...

      > > > On Nov 5, 9:44 am, "Georg Hinterhofer" <c....ms-exchange.todaysummary.com.hihosoft.at> wrote:

      > > >> hi,

      > > >> pls check your size limits on the smtp virtual server, on your smtp

      > > >> connector (if you have one), and double check in global settings/message

      > > >> delivery.

      > > >> also make sure that the users are not over their assigned mailbox quota.

      > > >> that should get you started.

      > > >> regards,

      > > >> georg

      > > >> "pez" <peter.zelo....ms-exchange.todaysummary.com.gmail.com> wrote in message

      > > >>news:1194271939.728063.70830.ms-exchange.todaysummary.com.22g2000hsm.googlegroups.com...

      > > >> > Exchange 2003. Globally I have changed 'receiving message limit' to

      > > >> > no limit while I have been trying to troubleshoot this issue but still

      > > >> > hasn't resolved. I have also made sure that all users are using the

      > > >> > default limit set by the exchange server. Where else do I need to

      > > >> > adjust size limit? Here is the NDR that is created:

      > > >> > Event Type: Warning

      > > >> > Event Source: MSExchangeTransport

      > > >> > Event Category: NDR

      > > >> > Event ID: 3014

      > > >> > Date: 11/5/2007

      > > >> > Time: 7:32:07 AM

      > > >> > User: N/A

      > > >> > Computer:

      > > >> > Description:

      > > >> > A non-delivery report with a status code of 5.2.3 was generated for

      > > >> > recipient rfc822;emaila....ms-exchange.todaysummary.com.generic.org (Message-ID

      > > >> > <100cd7790711050428h66fe5975sb3075630a9110....ms-exchange.todaysummary.com.mail.gmail.com>).

      > > >> > Cause: The message size was large or the local quota exceeded. For

      > > >> > example, remote Exchange user might have delivery restrictions set

      > > >> > with maximum incoming message size.

      > > > I increased SMTP virtual server settings for 'limit message size' and

      > > > 'limit message setting' to 20mb. I'm only trying to receive a 10mb

      > > > file. At this point I am sending test emails from my gmail account to

      > > > my domain email address but keep generating NDR's on the exchange

      > > > server. I do not have any quotas set limiting mailbox size. We do

      > > > not use any connectors. This is really getting frustrating. Another

      > > > thing I do not understand. Is there a way to have the attachment

      > > > stripped but receive the original email? Because this has probably

      > > > been an issue for some time now but never reported. If the users get

      > > > the email sans attachment atleast we will know when a problem exists.

      > It appears that the global settings>message

      > delivery>[properties]>[default tab]>sending message size is the

      > setting that was preventing me from receiving larger emails. Why

      > would 'sending message size' prevent me from receiving a message

      > larger than a given size? My other question. Is is possible to have

      > the attachment rejected but still receive the email? This will let

      > the user know that someone attempted to send the message with an

      > attachment but the attachment was blocked. Any thoughts. Thank you.

      Very interesting: http://support.microsoft.com/?kbid=298572

      "This problem occurs because of the method that the Exchange message

      categorizer uses to enforce message size limits. The categorizer does

      not differentiate between incoming messages and outbound messages, and

      it applies both message size limits to all messages."

      #5; Fri, 23 May 2008 20:48:00 GMT